Warranty Policy
Last updated: August 15, 2018
1. iRadar warrants the Products and Services against defects in materials and workmanship under normal operating conditions and that the products will conform to published specification, or agreed custom specifications, for a period of twelve (12) months from the date of shipment. Normal wear and tear shall not be considered as a defect.
2. If iRadar receives notice of defect or nonconformance during the warranty period, iRadar will at its sole discretion, repair or replace the affected product. For warranty service, all costs associated with the shipment of products to iRadar for repair or replacement, shall be paid by the Customer; all costs associated with returning repaired or replaced products to Customer, shall be paid by iRadar. Unless otherwise agreed by the parties in writing. Customer shall be solely responsible for custom's documentation and procedures in accordance with the applicable legislation.
3. For Products not manufactured by iRadar, iRadar will assign to Customer any manufacturer's warranty that does not prohibit such assignment.
4. Customer shall not be entitled to claim Warranty with respect to:
  i) Products that have been subjected to any alteration, disassembly, tampering, modification, or repair without prior authorization by iRadar;
ii) Products that have been subjected to experimental operations or any type of operation or use other than that for which the Product is designed;
iii) Products from which iRadar and/or supplier trademarks or serial number has been altered, removed, or obliterated without prior permission from iRadar, excluding alteration, removal, or obliteration directly caused by accident or mishap;
iv) Products that have been in storage or left out of service for six (6) months after delivery.
5. Payment is required for repairs after expiration of the warranty period. Even though the product is within warranty period, if the malfunction is due to any of the conditions described in (4), actual expenses of repairs will be charged to the Customer. The repairs performed shall be warranted from defective material and workmanship for a period of sixty (60) days or until the end of the standard warranty period, whichever is longer.
6. The Warranty is non-transferrable and is applicable only to the original Customer. This Warranty shall not be extended, altered, or varied except by written instrument executed and acknowledged by iRadar.

THE WARRANTIES IN THESE TERMS ARE EXCLUSIVE, AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. iRADAR SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MECHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
7. If you have questions or concerns about iRadar Warranty Policy, please contact us at:
iRadar Sdn. Bhd.
No. 36, Jalan IMJ 1, Taman Industri Malim Jaya 75250 Melaka, Malaysia.
Tel: +606 - 336 6016
Email: info@iRadar.com.my
Are you passionate about Technology for a better tomorrow? We're hiring ! We are seeking people people who share the same passion to join us. Please send your resume to : hr@iradar.com.my